1. INTRODUCTION
Sloxly (“we”, “our”, “us”) is committed to protecting the personal data of our users in accordance with the EU General Data Protection Regulation (GDPR). This policy explains how we collect, process, and safeguard your data if you are an EU resident.
2. DATA COLLECTION
We may collect the following personal data:
- Name, email address, and contact information
- Account registration details
- Payment information (processed securely via Razorpay)
- Purchase history and digital product downloads
- Communication and support requests
- Technical data including IP address, browser type, and device information
3. PURPOSE OF DATA PROCESSING
We use your personal data to:
- Provide and manage your account and purchases
- Process payments and deliver digital products
- Communicate important updates, offers, and support messages
- Comply with legal obligations
- Analyze usage to improve our services and platform experience
- Detect and prevent fraud or unauthorized activity
4. LEGAL BASIS
We process your data based on the following legal grounds:
- Consent: When you register or subscribe to communications
- Contract: To fulfill your purchase and provide services
- Legal Obligation: To comply with applicable laws
- Legitimate Interests: To maintain platform security and improve services
5. DATA SHARING
We may share your data with:
- Razorpay (for payment processing)
- Service providers assisting in platform operation
- Legal authorities if required by law
We do not sell, rent, or trade your personal data.
6. DATA RETENTION
We retain your personal information only as long as necessary to:
- Provide services and fulfill transactions
- Comply with legal obligations
- Resolve disputes or enforce agreements
7. USER RIGHTS UNDER GDPR
As an EU user, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data (“Right to be Forgotten”)
- Restrict processing of your data
- Object to processing for marketing purposes
- Data portability (receive your data in a portable format)
Requests can be submitted to: support@sloxly.com
8. DATA SECURITY
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure, including SSL encryption for all transactions.
9. COOKIES & TRACKING
We use cookies and tracking technologies to enhance your experience, analyze traffic, and improve platform functionality. EU users can manage cookies via browser settings.
10. CHILDREN’S DATA
Sloxly services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors.
11. CHANGES TO THIS POLICY
We may update this GDPR Policy periodically. The latest version will always be posted on this page with a revised “Last Updated” date.
12. CONTACT INFORMATION
For GDPR-related inquiries, data access, or deletion requests, contact:
Email: support@sloxly.com
Website: https://www.sloxly.com